Refund Policy

Thank you for shopping at All Here Digital. As we specialize in digital products, please review our refund policy below to understand our terms.

Digital Products

Due to the nature of digital products (e.g., templates, eBooks, graphics), all sales are final. We do not offer refunds or exchanges unless explicitly stated, as these products are instantly downloadable and non-returnable.

Exceptions

We strive to ensure your satisfaction. Refunds or replacements may be considered under the following circumstances:

• Non-Delivery: If you do not receive your download link within 24 hours of purchase, please contact us at support@allheredigital.shop, and we will promptly resolve the issue by resending the link or providing an alternative delivery method.
• Technical Issues: If a digital file is corrupted, inaccessible, or not as described (e.g., wrong format), we will provide a replacement file or an alternative solution at no additional cost.

How to Request Assistance

To request support for any issues with your purchase:

1. Contact us at support@allheredigital.shop within 7 days of purchase.
2. Provide your order number and a brief description of the issue.
3. Our team will respond within 48 hours to assist you.

Non-Refundable Cases

Refunds will not be issued for:

• Change of mind after downloading the product.
• Inability to use the product due to lack of compatible software (e.g., Canva, Adobe).
• Failure to review product descriptions (e.g., file formats, licensing terms) before purchase.

Licensing Terms

All digital products include a license for personal or commercial use as specified in the product description. Unauthorized distribution or resale of our products is prohibited and may void eligibility for support or refunds.

Contact Us

For any questions or concerns, please reach out to support@allheredigital.shop. We’re here to ensure you have a great experience with All Here Digital!

Last Updated: June 13, 2025